Electric Vehicle Service Assistant

Job description

We are looking for a dedicated Electric Vehicle Service Assistant to join our team. The ideal candidate will have a passion for electric vehicles, strong communication skills. The person should be patient, organized, team-oriented, customer centric and have the ability to work for long hours in adverse conditions. The individual should be a keen observer and have an eye for detail and quality.

An Electric Vehicle Service Assistant is responsible for assisting the service technician in repair, routine Servicing and maintenance (including electrical and mechanical aggregates) of Electric and Hybrid vehicles.

Roles and Responsibilities

•Conduct thorough inspections of electric vehicles to identify maintenance needs and diagnose issues.

•Assist customers by explaining service options, maintenance procedures, and addressing inquiries related to electric vehicle care.

•Maintain accurate records of services performed, identified issues, and customer interactions.

•Ensure compliance with safety protocols and guidelines during all services procedures.

•Excellent command in measuring instruments.

•Assist in routine service and minor repairs.

•Ensure product quality at all stages of manufacturing and ensure that the product quality meets the specified standards.

•Demonstrated proficiency in diagnosing electric vehicle systems, ensuring optimal performance and safety.

•Support mechanics or technicians with repair tasks and routine maintenance on electric vehicle.

•Successfully assembled and dismantled various electric models, following manufacturer guidelines and technical specifications.

•Provide Technical solutions to all service related issue in pan India.

Required Skills and Qualification

•High school diploma or equivalent; technical certification, B.tec and ITI.

•Enthusiasm for electric vehicles with a basic understanding of their technology and operation.

•Strong interpersonal skills with a customer – oriented approach.

•Ability to work effectively within team and follow safety protocols diligently.

•Prior experience in Electric Vehicle Service and Repairing Assistant.

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